Management: Oversee all aspects of the customer service center's operations, including staffing, resource and performance standards to ensure high-quality service delivery. Monitor key performance indicators (KPIs) operations management, preferably in a customer service or technical support environment. Strong leadership
invoices and send POP and remittance advices to service providers. Ensure that the stationery room is adequately the heat pump/geyser and air conditioners to be serviced as required. Ensure that office carpets are cleaned licensed annually. Ensure that company vehicles are serviced regularly. Ensure that traffic fines are paid