Jobs in Mpumalanga
Abacus Life Limited
Quality Assessor Sandton
Abacus Life Limited
South Africa
Job Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between Fintech Agents and customers. Key dials Identify and enhance operational efficiencies and effectiveness in customer interactions Report on quality assurance assessment results Effective self-m
share this job on whatsappQuality Assurance Sandton
Abacus Life LimitedSouth Africa
Job Purpose Drive quality excellence, fostering continuous improvement, and empowering team members to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treati
Quality Assurance Coach
Abacus Life LimitedSouth Africa
Job Purpose Drive quality excellence, fostering continuous improvement, and empowering team members to deliver high-quality outcomes consistently. Key Dials Quality Assurance Oversight First call resolution Data Quality Management Operational Support and Compliance Manage customer centricity (Treati
Quality Assurance Assessor
Abacus Life LimitedSouth Africa
Job Purpose To effectively conduct quality call monitoring by assessing the quality of interactions between Fintech Agents and customers. Key dials Identify and enhance operational efficiencies and effectiveness in customer interactions Report on quality assurance assessment results Effective self-m