employees where applicable, artisan assistant, apprentice Co-ordination and collaboration of employees attend training courses, online and in the training center Will work shifts which do not correspond to normal resolve technical issues Provide training to apprentices on how to identify and resolve issues, repairs
Monitoring of call planners and report analysis – weekly and monthly reporting Monitoring of call rates and
Monitoring of call planners and report analysis – weekly and monthly reporting Monitoring of call rates and
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the
Technical Call Centre & General Admin Receive breakdown reports from customer and log the call with the