Analyse high/out of tolerance shrinkage lines and develop and implement action plans Ensure effective implementation access and keys) Assist with commercial and operational duties (e.g. weekends, days off and power hour) and train employees and contractors on store operational policies Ensure effective resource/workforce policies Lead, develop and retain staff Manage the end-to-end People processes (attract, develop, retain) Integrated Performance Management processes Develop and coach the team Ensure consistent engagement