effective people and process management. Drive sales and stock management to maximize business profitability stock integrity by adhering to correct stock management processes (e.g. red flag processes, Never Out Head office and within store (and include Trading Manager) Ensure exceptional customer service at all touch efficient shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests and devise and implement corrective action plans Manage shrinkage and implement key in-store processes
achieve business strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where conducted against operations requirements Monitor and manage the productivity of service providers as per the service provider scorecards as per the SLA (Blitz's, security, cleaning, C&GM) Engage with relevant stakeholders Centre Management and maintenance contractors regarding maintenance issues where applicable (security, safety parking, electricity and water, plumbing etc.) Manage shrinkage and implement key in-store processes
achieve business strategy Engage stakeholders and manage adherence to Service Level Agreement (SLA) where conducted against operations requirements Monitor and manage the productivity of service providers as per the service provider scorecards as per the SLA (Blitz's, security, cleaning, C&GM) Engage with relevant stakeholders Centre Management and maintenance contractors regarding maintenance issues where applicable (security, safety parking, electricity and water, plumbing etc.) Manage shrinkage and implement key in-store processes
effective people and process management. Drive sales and stock management to maximize business profitability stock integrity by adhering to correct stock management processes (e.g. red flag processes, Never Out Head office and within store (and include Trading Manager) Ensure exceptional customer service at all touch efficient shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests and devise and implement corrective action plans Manage shrinkage and implement key in-store processes
operations. Conduct any other reasonable request by management from time to time. ACADEMIC REQUIREMENTS &