the key liaison between the organisation and the client to develop, maintain and build relationships with resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit relevant stakeholders - Retain allocated percentage of client base - Manage and resolve queries and provide feedback
the key liaison between the organisation and the client to develop, maintain and build relationships with resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit relevant stakeholders - Retain allocated percentage of client base - Manage and resolve queries and provide feedback
and drive team to achieve and maintain defined service level agreements and turn around times at the defined