resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller customer / stakeholder buy-in - Provide effective training and education on scheme benefits and support systems -Periodically conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller
resolve customer queries Accountabilities: Client service delivery and quality - Follow procedures and cooperate cooperate with peers and leader for best possible service delivery Compliance and Risk Management - Defined Periodically conduct surveys with clients and ensure that Service Level Agreements are met - Assist credit controller customer / stakeholder buy-in - Provide effective training and education on scheme benefits and support systems -Periodically conduct surveys with clients and ensure that Service Level Agreements are met -Assist credit controller
and drive team to achieve and maintain defined service level agreements and turn around times at the defined