Assistant Director Support Service Jobs in Somerset West, Western Cape
Afrocentric Group
Client Services Representative Competitive
Afrocentric Group
Somerset West
A Client Services Representative is responsible for answering client calls, listening to their concerns first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of all needs making the stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller a situation with an irate caller and ask for assistance from the Team Leader. ▪ Building lasting relationship about the product to address the client's needs. ▪ Assist with the fulfillment process (Membership Packs)
share this job on whatsappClient Services Representative Somerset West
Afrocentric GroupSomerset West
A Client Services Representative is responsible for answering client calls, listening to their concerns first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of all needs making the stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller a situation with an irate caller and ask for assistance from the Team Leader. ▪ Building lasting relationship about the product to address the client's needs. ▪ Assist with the fulfillment process (Membership Packs)
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