product in order to provide the caller with clear information and solutions. ▪ Accessing a situation – first standard operating procedures on the relevant systems. ▪ Response efficiently and accordingly to the managed within SLA timelines on relevant workflow system. ▪ Provide support to the back office (Freshdesk Client Service Representative ▪ Familiar with CRM systems and practices Competitive
product in order to provide the caller with clear information and solutions. ▪ Accessing a situation – first standard operating procedures on the relevant systems. ▪ Response efficiently and accordingly to the managed within SLA timelines on relevant workflow system. ▪ Provide support to the back office (Freshdesk Client Service Representative ▪ Familiar with CRM systems and practices Competitive