the client's needs. ▪ Know and understand the product in order to provide the caller with clear information fraudulent activities. ▪ Make recommendations about the product to address the client's needs. ▪ Assist with the Packs) when needed. ▪ Ensure workflow is loaded and managed within SLA timelines on relevant workflow system pressure. ▪ Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence
the client's needs. ▪ Know and understand the product in order to provide the caller with clear information fraudulent activities. ▪ Make recommendations about the product to address the client's needs. ▪ Assist with the Packs) when needed. ▪ Ensure workflow is loaded and managed within SLA timelines on relevant workflow system pressure. ▪ Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence