▪ Know and understand the product in order to provide the caller with clear information and solutions within SLA timelines on relevant workflow system. ▪ Provide support to the back office (Freshdesk tickets) improvement) ▪ Reliable and trustworthy Experience ▪ 2-3 years working experience as a Client Services Consultant Communications skills verbal and written Qualifications ▪ Matric / Grade 12 certificate or equivalent ▪ Proficient Proficient in relevant computer applications ▪ Proven experience as a Client Service Representative ▪ Familiar
▪ Know and understand the product in order to provide the caller with clear information and solutions within SLA timelines on relevant workflow system. ▪ Provide support to the back office (Freshdesk tickets) improvement) ▪ Reliable and trustworthy Experience ▪ 2-3 years working experience as a Client Services Consultant Communications skills verbal and written Qualifications ▪ Matric / Grade 12 certificate or equivalent ▪ Proficient Proficient in relevant computer applications ▪ Proven experience as a Client Service Representative ▪ Familiar