Truworths Head Office Call Centre Jobs in Somerset West, Western Cape
Afrocentric Group
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Client Services Representative Somerset West NEW
Afrocentric Group
Somerset West
Representative is responsible for answering client calls, listening to their concerns, and solving problems Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively workflow system. ▪ Provide support to the back office (Freshdesk tickets) consultants when needed. ▪
share this job on whatsappClient Services Representative Competitive NEW
Afrocentric GroupSomerset West
Representative is responsible for answering client calls, listening to their concerns, and solving problems Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively workflow system. ▪ Provide support to the back office (Freshdesk tickets) consultants when needed. ▪
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