Accountabilities Compliance and Risk Management: Analyse and provide client specific and business reports Defined legal, statutory and regulatory compliance is appropriately implemented and maintained at the required standards for the team Implemented team operational risk and governance structures,
To ensure clinical appropriateness of care at lowest possible cost without compromising quality of care. Accountabilities Compliance and Risk Management: Defined legal, statutory and regulatory compliance is appropriately implemented and maintained at the required standards for the team Implemented
To be the key liaison between the organisation and the client to develop, maintain and build relationships with key stakeholders to support the sustainability of the scheme. Facilitate product education, share industry knowledge and resolve customer queries Accountabilities: Client service delivery
To be the key liaison between the organisation and the client to develop, maintain and build relationships with key stakeholders to support the sustainability of the scheme. Facilitate product education, share industry knowledge and resolve customer queries Accountabilities: Client service delivery
Deliver and enable excellence in all service moments to all stakeholders (Members, Providers, Employer groups, Intermediaries, Schemes). Personalised servicing through the Omni channel experience focusing on the overall quality of interaction between our customers and the brand. Commit to our servic