of care. Accountabilities Compliance and Risk Management: Defined legal, statutory and regulatory compliance address issues, when necessary Financial Management: Manage expenses, costs and identify cost saving Provide clinical management, support and analysis where appropriate Analyse, assess and manage clinical outcomes highly motivated and engaged operating environments Manage the operational performance of the team as per alignment with the Medscheme values Stakeholder Management: Ensure stakeholder queries, clinical needs and
possible service delivery Compliance and Risk Management - Defined legal, statutory and regulatory compliance necessary Financial Management - Contribute to cost savings within the department to assist with financial Service Level Agreements are met - Assist credit controller in management of finance - Present new products alignment with the Afrocentric values Stakeholder Management - Ensure appropriate, active and informative - Retain allocated percentage of client base - Manage and resolve queries and provide feedback to broker
possible service delivery Compliance and Risk Management - Defined legal, statutory and regulatory compliance necessary Financial Management - Contribute to cost savings within the department to assist with financial Service Level Agreements are met - Assist credit controller in management of finance - Present new products alignment with the Afrocentric values Stakeholder Management - Ensure appropriate, active and informative - Retain allocated percentage of client base - Manage and resolve queries and provide feedback to broker
Accountabilities Compliance and Risk Management: Analyse and provide client specific and business reports address issues, when necessary Financial Management: Manage expenses and costs and identify cost saving work delivered by team in the execution of tasks Assist with implementation and maintenance of Standard where required Implement team operational plans and manage that the defined delivery objectives are met through continuous delivery improvement Operational Leadership: Manage the operational performance of the team as per
a situation with an irate caller and ask for assistance from the Team Leader. ▪ Building lasting relationship about the product to address the client's needs. ▪ Assist with the fulfillment process (Membership Packs) Packs) when needed. ▪ Ensure workflow is loaded and managed within SLA timelines on relevant workflow system pressure. ▪ Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence
a situation with an irate caller and ask for assistance from the Team Leader. ▪ Building lasting relationship about the product to address the client's needs. ▪ Assist with the fulfillment process (Membership Packs) Packs) when needed. ▪ Ensure workflow is loaded and managed within SLA timelines on relevant workflow system pressure. ▪ Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence