occasional travel. The role will also include assisting with the preparation of monthly SLA reports and Contribute to the implementation of new products and communicate effectively between internal and external stakeholders team to create Statements of Work, where required Assist with challenging client requests or issue escalations part of an overall programme of work. Excellent communicator Attention to detail Able to facilitate client
technologies (Cloud & On Premise) as well as assist with troubleshooting 3rd party applications/systems pro-services team, to resolve complex issues as well as assist in project roll outs. Be willing to work according customers and be willing to go the extra mile. Assist with technical presales, design, and project planning Presentable and excellent customer facing, communications and phone skills. Enthusiastic, ability to