OVERALL PURPOSE OF THE JOB: Understanding the customers needs, identifying new sales opportunities through team close sales deals while ensuring a great customer experience. KEY TASKS AND RESPONSIBILITIES: Primary filing and general data capturing - Dealing with customer queries. - Assisting walk in clients. - Routing
OVERALL PURPOSE OF THE JOB: Understanding the customers needs, identifying new sales opportunities through team close sales deals while ensuring a great customer experience. KEY TASKS AND RESPONSIBILITIES: Primary filing and general data capturing - Dealing with customer queries. - Assisting walk in clients. - Routing
Description Our client is looking for a Field Service Technician to join the company Purpose of the job job The purpose of this position is to maintain, service and repair material handling equipment, systems premises or at customer sites in a timely and cost-effective manner so that customer and company requirements performance areas: Servicing of material handling equipment and maintaining forklift serviceability to specified according to set procedures by delivering quality service / maintenance Perform accurate diagnosis / troubleshooting
Description Our client is looking for a Field Service Technician to join the company Purpose of the job job The purpose of this position is to maintain, service and repair material handling equipment, systems premises or at customer sites in a timely and cost-effective manner so that customer and company requirements performance areas: Servicing of material handling equipment and maintaining forklift serviceability to specified according to set procedures by delivering quality service / maintenance Perform accurate diagnosis / troubleshooting
under pressure. Duties: Manage and grow existing customers by profiling and looking at value added based acquire new customers on a consisted basis for the growth for the Company Customer service& retention responding to emails, liaising with customers - giving feedback etc. This customer specialist will take ownership of meeting and requirements for the assigned customers, grow market share and further develop profitable regards to research, leads input and moving the customers to the planner activity Setting up constructive
through. Ensuring prompt serving of customers (Assist potential customers and maintain efficient relationships relationships with current customers). Supervising external sales, technical, internal sales staff and shop assistants assistants who face the customer as well as the back office and support staff who work behind the scenes knowledge of branch activities. Ensuring branch admin packs to be sent to head office are prepared and communication skills Strong sales abilities Customer service skills Planning, Organization & delegating
through. Ensuring prompt serving of customers (Assist potential customers and maintain efficient relationships relationships with current customers). Supervising external sales, technical, internal sales staff and shop assistants assistants who face the customer as well as the back office and support staff who work behind the scenes knowledge of branch activities. Ensuring branch admin packs to be sent to head office are prepared and communication skills Strong sales abilities Customer service skills Planning, Organization & delegating
Liaise with Stores & Distribution regarding service efficiencies Place orders with direct suppliers or retail advantageous 3 – 5 years manufacturing admin experience/exposure essential
administrative support to the aftersales & site services team, which may include tasks such as maintaining company's clients after the sale of a product or service ensuring they receive prompt and effective support or more years' experience in aftersales or customer services. Experience in aftersales in a technical field technical understanding of the company's products and services to provide appropriate solutions to clients' problems repairs, and safety requirements. Excellent Customer Service Skills and Knowledge: Strong communication
administrative support to the aftersales & site services team, which may include tasks such as maintaining company's clients after the sale of a product or service ensuring they receive prompt and effective support or more years' experience in aftersales or customer services. Experience in aftersales in a technical field technical understanding of the company's products and services to provide appropriate solutions to clients' problems repairs, and safety requirements. Excellent Customer Service Skills and Knowledge: Strong communication