administrative support to the aftersales & site services team, which may include tasks such as maintaining company's clients after the sale of a product or service ensuring they receive prompt and effective support or more years' experience in aftersales or customer services. Experience in aftersales in a technical field technical understanding of the company's products and services to provide appropriate solutions to clients' problems repairs, and safety requirements. Excellent Customer Service Skills and Knowledge: Strong communication
administrative support to the aftersales & site services team, which may include tasks such as maintaining company's clients after the sale of a product or service ensuring they receive prompt and effective support or more years' experience in aftersales or customer services. Experience in aftersales in a technical field technical understanding of the company's products and services to provide appropriate solutions to clients' problems repairs, and safety requirements. Excellent Customer Service Skills and Knowledge: Strong communication
procedures by ensuring a tip top fleet and customer service excellence. As per the organogram, take full procedures. Ensure that vehicles are collected from customers on time. The vehicle utilization report is managed are of a high standard. Address and respond to customer complaints immediately – Follow up within 24 hours
managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance to improve the company's aftersales & site services and enhance client satisfaction. Work closely engineering / project engineering and aftersales or customer services and/or aftersales experience in an OEM engineering
managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance to improve the company's aftersales & site services and enhance client satisfaction. Work closely engineering / project engineering and aftersales or customer services and/or aftersales experience in an OEM engineering
demonstrating flexibility in managing tasks. Customer Service Basics: Role may involve interactions with with clients or stakeholders, requiring basic customer service principles. Ethical Standards: Understanding
demonstrating flexibility in managing tasks. Customer Service Basics: Role may involve interactions with with clients or stakeholders, requiring basic customer service principles. Ethical Standards: Understanding
administrative tasks, such as managing databases, handling customer complaints and inquiries, coordinating the business or more years' experience in aftersales or customer services and/or sales experience in an OEM engineering and close deals. Developing relationships with customers, understanding their needs, and presenting technical
administrative tasks, such as managing databases, handling customer complaints and inquiries, coordinating the business or more years' experience in aftersales or customer services and/or sales experience in an OEM engineering and close deals. Developing relationships with customers, understanding their needs, and presenting technical
be responsible for driving sales while ensuring customer satisfaction. Qualifications and work experience: Answer incoming customer calls on Ocular Answer incoming emails on Ocular Process customer quotations Process Process customer purchase orders Attend to customer queries Communicate with accounts dept with regards regards to customer account queries Communicate with dispatch with regards to customer special requests for regards to customer branded orders Communicate with buying dept with regards to customer special buy-out