and friendly manner. Answer and direct incoming calls efficiently. Manage the reception area, ensuring
One or more years' experience in aftersales or customer services. Experience in aftersales in a technical and repairs, and safety requirements. Excellent Customer Service Skills and Knowledge: Strong communication interpersonal skills to be able to interact with customers in a professional and courteous manner and provide Excel, Word, Microsoft Project and PowerPoint) and customer relationship management (CRM) software and other a team and have the ability to handle multiple customer inquiries and support requests. Sales and marketing
One or more years' experience in aftersales or customer services. Experience in aftersales in a technical and repairs, and safety requirements. Excellent Customer Service Skills and Knowledge: Strong communication interpersonal skills to be able to interact with customers in a professional and courteous manner and provide Excel, Word, Microsoft Project and PowerPoint) and customer relationship management (CRM) software and other a team and have the ability to handle multiple customer inquiries and support requests. Sales and marketing
premises or at customer sites in a timely and cost-effective manner so that customer and company requirements communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance service / maintenance programs. Provide complete customer satisfaction in a polite and professional manner (Field Service Team Leader and Controller) and customer. Ensure requirements are met in all actions on
premises or at customer sites in a timely and cost-effective manner so that customer and company requirements communicate what repairs are needed by advising customer and/or supervisor. Maintains vehicle maintenance service / maintenance programs. Provide complete customer satisfaction in a polite and professional manner (Field Service Team Leader and Controller) and customer. Ensure requirements are met in all actions on
Aftermarket Sales procedures and actions, promoting a customer orientated service and to implement and uphold targets in all departments Contact new and existing customers to discuss needs and to explain how these needs needs could be met Inform and resolve customers' questions about products, prices, availability, product
Aftermarket Sales procedures and actions, promoting a customer orientated service and to implement and uphold targets in all departments Contact new and existing customers to discuss needs and to explain how these needs needs could be met Inform and resolve customers' questions about products, prices, availability, product
assigned customers and send to customers on time. Maintain the payment schedule of assigned customers and and ensure that payment is made on time by the customers. Review creditors reconciliations & creditors
relationships with new and current Key Account Customers Monitoring competitor activity proactively Presenting proposals in writing to all customers Ensuring that key accounts, customers events are decided on and implemented implemented Ensuring all customer requirements and complaints are communicated appropriately and dealt
technology solutions, contributing to client / customer satisfaction, optimal profitability, reduced risk Liaise with business departments and external customers to define the scope of new IT projects. Translate continuous improvement initiatives for clients / customers (Internal / External). Manage the adoption of