Performance Areas: Customer Service Coordination Direct liaison between the sales force, customers, and company supply chain to fill all internal and external customer orders applicable to your region / area. Receiving distribution of all customer orders placed & follow up on any back orders. Generate customer quotes, sales orders, tax invoices and credit notes. Handling of customer queries and complaints, should they arise with relationships with sales force to jointly satisfy customer demands. Provide regular feedback to clients and
be responsible for driving sales while ensuring customer satisfaction. Qualifications and work experience: Answer incoming customer calls on Ocular Answer incoming emails on Ocular Process customer quotations Process Process customer purchase orders Attend to customer queries Communicate with accounts dept with regards regards to customer account queries Communicate with dispatch with regards to customer special requests for regards to customer branded orders Communicate with buying dept with regards to customer special buy-out
be responsible for driving sales while ensuring customer satisfaction. Qualifications and work experience: Answer incoming customer calls on Ocular Answer incoming emails on Ocular Process customer quotations Process Process customer purchase orders Attend to customer queries Communicate with accounts dept with regards regards to customer account queries Communicate with dispatch with regards to customer special requests for regards to customer branded orders Communicate with buying dept with regards to customer special buy-out
are supplied with detailed feedback Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer Meet to inbound contact from customers professionally and responding to customer inquiries, service requests requests and complaints Providing customers with the organisation's services and product information when Processing administrative requests raised by customers Rooting inbound client contacts to the appropriate
are supplied with detailed feedback Responds to customer inquiries by understanding inquiry; reviewing assembling and forwarding information; verifying customer's understanding of information and answer Meet to inbound contact from customers professionally and responding to customer inquiries, service requests requests and complaints Providing customers with the organisation's services and product information when Processing administrative requests raised by customers Rooting inbound client contacts to the appropriate
of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience Facilitate growth of installations at Service Centres. Provide policy/product information / training sale material at Dealership and Service Centres. Maintain set call rate. Achieve sales targets regarding assigned projects. Monthly stock takes at Service Centres. Demo account conversion and administration. Maintenance
of 1 year sales experience in a dealer/fitment centre environment or 3 years overall sales experience Facilitate growth of installations at Service Centres. Provide policy/product information / training sale material at Dealership and Service Centres. Maintain set call rate. Achieve sales targets regarding assigned projects. Monthly stock takes at Service Centres. Demo account conversion and administration. Maintenance
Understanding the customers needs, identifying new sales opportunities through calls and emails and helping team close sales deals while ensuring a great customer experience. KEY TASKS AND RESPONSIBILITIES: Primary but not limited to: - Telesales: Calling current clients and cold calling potential clients - Administration: filing and general data capturing - Dealing with customer queries. - Assisting walk in clients. - Routing
Understanding the customers needs, identifying new sales opportunities through calls and emails and helping team close sales deals while ensuring a great customer experience. KEY TASKS AND RESPONSIBILITIES: Primary but not limited to: - Telesales: Calling current clients and cold calling potential clients - Administration: filing and general data capturing - Dealing with customer queries. - Assisting walk in clients. - Routing
and Executive level Accomplish expected outbound call stats determined by management Provide service to market Proven track record of canvassing ,cold calling and hunting new business Completion of recognized Self-motivated and passionate about driving Sales Customer Orientated and Solution driven