Description Our client is looking for a Customer Relations Manager to join the company OVERVIEW OF ROLE: Warehouse and Logistics Services as well as any other value services that the customer may utilize. Responsible
whilst increasing the logistics spend of each customer. Ability to compile rates proposals/Estimates proposals/Estimates and presentations Ability to conduct customer implementation All administrative functions within the
whilst increasing the logistics spend of each customer. Ability to compile rates proposals/Estimates proposals/Estimates and presentations Ability to conduct customer implementation All administrative functions within the
shipment clients Prepare customs clearance documents on computer Co-ordinate customs clearance procedures delivery of the consignments Calculate quotations for inbound shipments Assist with outbound enquiries and quotations relating to sales and inbound and outbound traffic. Comply with Outbound/inbound shipments as per the
shipment clients Prepare customs clearance documents on computer Co-ordinate customs clearance procedures delivery of the consignments Calculate quotations for inbound shipments Assist with outbound enquiries and quotations relating to sales and inbound and outbound traffic. Comply with Outbound/inbound shipments as per the
management experience Strong knowledge on Customs compliance both inbound and outbound, Incoterm knowledge. Good detailed feedback and corrective ac on. Ensure service delivery to both external and internal clients Resolving/training/disciplining of Quality / error's by staff Customs and operational compliance is understood and implemented and implementation within the team Ensure customer service standards to SLA's are met and implemented
management experience Strong knowledge on Customs compliance both inbound and outbound, Incoterm knowledge. Good detailed feedback and corrective ac on. Ensure service delivery to both external and internal clients Resolving/training/disciplining of Quality / error's by staff Customs and operational compliance is understood and implemented and implementation within the team Ensure customer service standards to SLA's are met and implemented
administrative support to the aftersales & site services team, which may include tasks such as maintaining company's clients after the sale of a product or service ensuring they receive prompt and effective support or more years' experience in aftersales or customer services. Experience in aftersales in a technical field technical understanding of the company's products and services to provide appropriate solutions to clients' problems repairs, and safety requirements. Excellent Customer Service Skills and Knowledge: Strong communication
operating procedures. Build strong Customer relationships, customer centric front line and ensure consistent consistent delivery of excellent Customer service across all departments. Qualifications and work experience: Ensure customer satisfaction by delivering in full and on time Achieve agreed customer Service turnaround deliveries to Customers by the couriers are within agreed service standards Monitor Customer service standards pricing, returns and repairs Establish and build Customer relationships and take personal ownership of resolving
operating procedures. Build strong Customer relationships, customer centric front line and ensure consistent consistent delivery of excellent Customer service across all departments. Qualifications and work experience: Ensure customer satisfaction by delivering in full and on time Achieve agreed customer Service turnaround deliveries to Customers by the couriers are within agreed service standards Monitor Customer service standards pricing, returns and repairs Establish and build Customer relationships and take personal ownership of resolving