respond to payment queries such as General Error Corrections (GEC), Distribution of income and Expenses, and and Transfer of Funds transactions for corrections as requested by Accountant (Financial planning) and/or supervisory role to officer within the Support Services office in terms of NWU Financial Policy, Financial
respond to payment queries such as General Error Corrections (GEC), Distribution of income and Expenses, and and Transfer of Funds transactions for corrections as requested by Accountant (Financial planning) and/or supervisory role to officer within the Support Services office in terms of NWU Financial Policy, Financial
modifications and changes to operating procedures, and services maintenance schedules and procedures. Approves development roadmaps. Manages implementation of supplier service improvement actions. Identifies constraints and provide agreed service levels. Creates, improves and supports storage management services with optimal sustainability targets. 12. Service Level Management SLMO (SFIA Level 5): Ensures that service delivery meets agreed agreed service levels. Negotiates service level requirements and agreed service levels with customers
modifications and changes to operating procedures, and services maintenance schedules and procedures. Approves development roadmaps. Manages implementation of supplier service improvement actions. Identifies constraints and provide agreed service levels. Creates, improves and supports storage management services with optimal sustainability targets. 12. Service Level Management SLMO (SFIA Level 5): Ensures that service delivery meets agreed agreed service levels. Negotiates service level requirements and agreed service levels with customers
UNIVERSITY (VANDERBIJLPARK CAMPUS) DIVISION: IT SERVICE DESK DEPARTMENT: INFORMATION TECHNOLOGY POSITION description PURPOSE OF THE POSITION: Provide an advanced Service Desk and information communication technology installation Participate in projects and tasks. KEY RESPONSIBILITIES: Service Desk and Incident Management: Log, analyse, investigate telephone, request system, e-mail, or walk-in, within service level and escalate to responsible agent where applicable Incident Management Process Assists with escalated service tickets and complicated situations. Escalate complex
UNIVERSITY (VANDERBIJLPARK CAMPUS) DIVISION: IT SERVICE DESK DEPARTMENT: INFORMATION TECHNOLOGY POSITION description PURPOSE OF THE POSITION: Provide an advanced Service Desk and information communication technology installation Participate in projects and tasks. KEY RESPONSIBILITIES: Service Desk and Incident Management: Log, analyse, investigate telephone, request system, e-mail, or walk-in, within service level and escalate to responsible agent where applicable Incident Management Process Assists with escalated service tickets and complicated situations. Escalate complex
post-graduate supervision (where applicable); community service and tasks which relate to all above activities leadership, management and administration/ university service Involvement in Administration and Management responsibilities committees as and when requires, administration and service to the university by serving on institutional structures Social responsiveness Sharing of expertise and service to the scientific community. Involvement in community
post-graduate supervision (where applicable); community service and tasks which relate to all above activities leadership, management and administration/ university service Involvement in Administration and Management responsibilities committees as and when requires, administration and service to the university by serving on institutional structures Social responsiveness Sharing of expertise and service to the scientific community. Involvement in community
NWU under the University's normal conditions of service. They will be expected to register for and complete basis under the University's normal conditions of service and will work under the supervision of an appointed Management and University service: · Fulfilling management tasks and duties in service of the university, as
NWU under the University's normal conditions of service. They will be expected to register for and complete basis under the University's normal conditions of service and will work under the supervision of an appointed Management and University service: · Fulfilling management tasks and duties in service of the university, as