members. · Communicating and giving feedback to all relevant internal and external stakeholders. · Attending level 10 and daily stand-up meetings. · Attending all knowledge sharing sessions. · Attending Boiler/Troubleshooting repository as per the company standard. · Ensuring all required documentation are completed on time and Fridays. · Together with the Team Leader/PM, ensure all CR's are delivered timeously. In addition to the follows: • Monitor and ensure that all support calls are attended to and that all tickets are resolved within
required. • Maintain a detailed tracking system for all vacant position. • Initiate and manage end-to-end through the centralized recruitment team. o Prepare all related new joiner documentation and extend to the offer letter has been dully signed. o Ensure that all tools of trade and systems access are in place including finalized before arrival of the new joiner. o Ensure all new joiner documents are filled, signed, and returned Provide guidance to line managers and employees on all Human Capital policy matters. • Assist Human Capital
required. • Maintain a detailed tracking system for all vacant position. • Initiate and manage end-to-end through the centralized recruitment team. o Prepare all related new joiner documentation and extend to the offer letter has been dully signed. o Ensure that all tools of trade and systems access are in place including finalized before arrival of the new joiner. o Ensure all new joiner documents are filled, signed, and returned Provide guidance to line managers and employees on all Human Capital policy matters. • Assist Human Capital
technical help, both written and verbal. • Attend to all logged support incidents and calls. • Communicate agreement for issue response/resolution. • Attend to all logged support incidents and calls. • Work closely level of professionalism and customer service at all times. • 24x7 standby. • Manage and perform code systems as required by the customer. • Ensuring all system changes are handed over with the necessary Completion of RCA report when required. • Ensuring all required documentation is completed on time and uploaded
complete and an appropriate solution which covers all the agreed specified tasks and user objectives. Ensure