skills · Efficiently responding to requests for assistance from the development team. Accountability · Ensure are delivered timeously. In addition to the above assist the Support Team as follows: • Monitor and ensure Proficient in the use of email systems and Microsoft Office software 9. Able to quickly learn new software
is essential. He /she will also be required to assist the developers troubleshooting the system. He/she analyse & take steps to prevent problems. • Assist Developers to troubleshoot issues. • Compiling
cases and results back to specific quality risks. • Assist in the creation of test status reports and metrics processes. • Internal training • Ability to mentor and assist others, and to lead internal training sessions
technical staff as required. Ability to mentor and assist others, and to lead internal training sessions