technical knowledge, support, and guidance to Management of Business Units in line with Human Capital Recruitment Support • Provide support to line managers in developing job profile for new vacant positions Coordinate and conduct interviews with the line manager and / or the interviewing panel of when required system for all vacant position. • Initiate and manage end-to-end business unit specific onboarding process organogram structure. b) HR Policies Implementation • Assist with the roll-out implementation of new and updated
technical knowledge, support, and guidance to Management of Business Units in line with Human Capital Recruitment Support • Provide support to line managers in developing job profile for new vacant positions Coordinate and conduct interviews with the line manager and / or the interviewing panel of when required system for all vacant position. • Initiate and manage end-to-end business unit specific onboarding process organogram structure. b) HR Policies Implementation • Assist with the roll-out implementation of new and updated
is essential. He /she will also be required to assist the developers troubleshooting the system. He/she and calls. • Work closely with team lead and management. • Perform root cause analysis using the RCA customer service at all times. • 24x7 standby. • Manage and perform code deployments. • Provide technical analyse & take steps to prevent problems. • Assist Developers to troubleshoot issues. • Compiling completed via the Freshdesk tool. • Acceptable Time management and meeting of deadlines • Acceptable Email etiquette
cases and results back to specific quality risks. • Assist in the creation of test status reports and metrics processes. • Internal training • Ability to mentor and assist others, and to lead internal training sessions dedication and a high sense of responsibility. Managing Change Constructively challenging the status quo
skills · Efficiently responding to requests for assistance from the development team. Accountability · Ensure are delivered timeously. In addition to the above assist the Support Team as follows: • Monitor and ensure
projects and to alert the Product Owner and Delivery Manager where delivery date are going to be missed. Design the risks associated with the specification are manageable and achievable with the deadline. Understands and fixed as appropriate. Ensure the project management team is informed of potential risks stemming technical staff as required. Ability to mentor and assist others, and to lead internal training sessions