party). • Ability to provide step-by-step technical help, both written and verbal. • Assist in the creation template when required Ensuring all system changes are handed over with the necessary documentation and training skill • Ability to provide step-by-step technical help, both written and verbal. • Ability to work on his/her
tickets • Ability to provide step-by-step technical help, both written and verbal. • Attend to all logged the customer. • Ensuring all system changes are handed over with the necessary documentation and training