Proficient in the use of email systems and Microsoft Office software 9. Able to quickly learn new software
The candidate will be responsible for the day-to-day 3rd level support and since this is a 24x7x365 environment, he/she will also be expected to do standby duty. As this is a very busy environment and continuous delivery is expected. The ability to work under pressure is essential. He /she will also
and to lead internal training sessions. Mentor junior resources on specialised knowledge. Qualification