capital support and service to business operations functions. The generalist scope of service includes maintenance line managers in developing job profile for new vacant positions. • Coordinate the placement of an internal • Maintain a detailed tracking system for all vacant position. • Initiate and manage end-to-end business
capital support and service to business operations functions. The generalist scope of service includes maintenance line managers in developing job profile for new vacant positions. • Coordinate the placement of an internal • Maintain a detailed tracking system for all vacant position. • Initiate and manage end-to-end business
timelines with customers while adhering to our service level agreement for issue response/resolution. customer support service levels. • Maintaining a high level of professionalism and customer service at all times • Provide technical support & consultation services on the supported systems as required by the customer and training. • Preventative maintenance—When corrective maintenance activities are low, work will be Ensure his/her support tickets are completed correctly and timeously. • Completion of RCA report when
technical training to customers on our products and services. • Working with the Sales and Marketing teams products and services. • Maintaining a high level of professionalism and customer service at all times and training. • Preventative maintenance—When corrective maintenance activities are low, work will be