Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction Team Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback
Property Investment Company, is looking for a Call Centre Manager to join their team in Cape Town . 1. smooth running of the call centre operations, handling inbound and outbound calls efficiently. Resource Allocation: Manage and allocate resources to meet call volumes and maintain service levels. Capacity vs Monitor and analyze performance metrics, such as call wait times, resolution rates, and customer satisfaction Team Management: Lead and supervise a team of call centre agents, providing guidance, support, and feedback
Operating of the switchboard, including answering calls, taking messages and general reception. Greeting/attending and tidy. Any further duties as requested from time to time.
Operating of the switchboard, including answering calls, taking messages and general reception. Greeting/attending and tidy. Any further duties as requested from time to time.
potential of between R 1 mil – R 2 mil p/a No cold calling Access to a 300 000 strong database of potential model. Working from home and the office from time-time Virtual consultations is our primary driver of property portfolio. Sell investment property to first time and seasoned investors Provide excellent customer
potential of between R 1 mil – R 2 mil p/a No cold calling Access to a 300 000 strong database of potential model. Working from home and the office from time-time Virtual consultations is our primary driver of property portfolio. Sell investment property to first time and seasoned investors Provide excellent customer
clients regarding services and sign ups (not cold calling) Booking SARS appointments, filling out forms and
clients regarding services and sign ups (not cold calling) Booking SARS appointments, filling out forms and
weekends and holidays. The role involves being on-call for emergencies and operational issues. The Hotel
accuracy and meticulous attention to detail Good time management skills, knowing how to prioritise Registered