Develop and implement strategies to retain existing customers. Analyze the company's churn profile, segmented marketing and Inside Sales Department to enhance customer satisfaction and brand loyalty. Oversee the collections training and guidance to team members on effective customer retention and collections techniques and strategies team performance regularly. Communicate with customers to understand their financial situation and negotiate negotiate suitable action. Address customer concerns and inquiries related to vouchers and other payment
sales targets by attending to customer enquiries, understanding customers' needs, providing product information performance. Maintain and improve customer service delivery. Resolve customer issues / matters timeously. Re-engage Re-engage dormant accounts. Drive focus customer accounts. Assist with counter sales. Maintain DSO measurement measurement. Grow Online Shop customer base. Sales Force – ensure all customer opportunities are recorded
sales targets by attending to customer enquiries, understanding customers' needs, providing product information performance. Maintain and improve customer service delivery. Resolve customer issues / matters timeously. Re-engage Re-engage dormant accounts. Drive focus customer accounts. Assist with counter sales. Maintain DSO measurement measurement. Grow Online Shop customer base. Sales Force – ensure all customer opportunities are recorded
commission belt scales and conveyor equipment at customer sites worldwide Maintenance and Repair: Perform and clients as needed Customer Interaction: Interface directly with customers to understand their requirements requirements, provide technical support, and ensure customer satisfaction. Develop and maintain strong relationships process, including product demonstrations and customer presentations Formal qualification in Electrical
numerous teams and track daily tickets. Manage customer and employee grievances. Sometimes go into the (Team Building). Collaborate with the Head of Customer Engagement to streamline processes, teamwork, Tool management. Collaborate with the Head of Customer Engagement to develop training material for field
delivery and installation of new cabinets Assist Customers with after sales service related to to newly installed allowance for the assistants when travelling Arrange customer collections for orders All courier arrangements
delivery and installation of new cabinets Assist Customers with after sales service related to to newly installed allowance for the assistants when travelling Arrange customer collections for orders All courier arrangements
their team for a temporary contract. Calling customers for debt collecting - list will be provided Logging
their team for a temporary contract. Calling customers for debt collecting - list will be provided Logging
Company and its Clients, and who is knowledgeable, cares, and produces high-quality work. Essential functions