primary responsibility is to engage potential customers, address inquiries regarding products or services closures. Execute daily calls to allocated customers according to the established call cycle. Manage incoming Monitor and address backorder reports. Inform customers of stock shortages or any impediments to service stakeholders or departments. Offer assistance to the Call Centre Supervisor as needed. Provide support on the
and commissioning to maximize efficiency and customer satisfaction. Take ownership of the daily tasks delivery of services. Client Interaction: Answer phone calls and emails promptly. Maintain and track client service trust and satisfaction. Provide quotations to customers by identifying components for repair, service timely, accurate responses. Coordinate after-hour calls and schedules with technicians. Communicate technician Professional Skills: Strong mechanical background. Strong customer service orientation. High level of computer literacy
identify customer needs, recommend products, and foster long-term client relationships. Manage customer experience addressing and resolving concerns. Understand customer needs and requirements, fostering positive relationships solutions based on customer requirements and future growth strategies. Collaborate with customers to provide auditoriums and customer sites. Develop sales strategies per OEM offering, targeting prospective customers and specific skills with a commitment to promptly resolving customer concerns. Financial acumen to manage sales processes
identify customer needs, recommend products, and foster long-term client relationships. Manage customer experience addressing and resolving concerns. Understand customer needs and requirements, fostering positive relationships solutions based on customer requirements and future growth strategies. Collaborate with customers to provide auditoriums and customer sites. Develop sales strategies per OEM offering, targeting prospective customers and specific skills with a commitment to promptly resolving customer concerns. Financial acumen to manage sales processes
you passionate about cutting-edge technology and customer service? Do you thrive in a dynamic, problem-solving Africa Serve as the technical liaison between customers and Freddy Hirsch Group (FHG), addressing and knowledge to customers to maximize their use of our products. Work closely with customers and Original continuously improve our product offerings based on customer feedback and industry trends. Demonstrate strong Collaborative Culture: A supportive team dedicated to customer success. Competitive Package: Attractive salary
sales acumen in a dynamic nationwide role. Assist customers in product usage, training, and troubleshooting and Carry customers. Collaborate with Sales Representatives to enhance market share at customer locations skills. Proactive planning abilities. Exceptional customer service and relationship-building capabilities
sales acumen in a dynamic nationwide role. Assist customers in product usage, training, and troubleshooting and Carry customers. Collaborate with Sales Representatives to enhance market share at customer locations skills. Proactive planning abilities. Exceptional customer service and relationship-building capabilities
service levels, and resolving delivery queries to customer satisfaction Execute direct deliveries Address with Planning and Production departments Handle customer complaints and execute effective collections Liaise
service levels, and resolving delivery queries to customer satisfaction Execute direct deliveries Address with Planning and Production departments Handle customer complaints and execute effective collections Liaise
analytical skills, negotiation abilities, and customer service experience.