taking ownership of daily tasks within the workshop/service department, distributing tasks among technicians efficiency and customer satisfaction. Take ownership of the daily tasks in the workshop/service department urgency and technician capability. Service Coordination: Monitor the services being provided and stay updated introduced or discontinued by suppliers. Evaluate service quality and identify areas for improvement. Resolve Resolve issues related to the delivery of services. Client Interaction: Answer phone calls and emails promptly
to engage potential customers, address inquiries regarding products or services, stimulate interest in sales closures. Execute daily calls to allocated customers according to the established call cycle. Manage backorder reports. Inform customers of stock shortages or any impediments to service delivery. Assist in resolving
sales acumen in a dynamic nationwide role. Assist customers in product usage, training, and troubleshooting and Carry customers. Collaborate with Sales Representatives to enhance market share at customer locations Proactive planning abilities. Exceptional customer service and relationship-building capabilities. Effective
sales acumen in a dynamic nationwide role. Assist customers in product usage, training, and troubleshooting and Carry customers. Collaborate with Sales Representatives to enhance market share at customer locations Proactive planning abilities. Exceptional customer service and relationship-building capabilities. Effective
passionate about cutting-edge technology and customer service? Do you thrive in a dynamic, problem-solving Africa Serve as the technical liaison between customers and Freddy Hirsch Group (FHG), addressing and knowledge to customers to maximize their use of our products. Work closely with customers and Original continuously improve our product offerings based on customer feedback and industry trends. Demonstrate strong Collaborative Culture: A supportive team dedicated to customer success. Competitive Package: Attractive salary
branch, ensuring efficient operations and excellent service delivery. Stock Control Maintain accurate stock deliveries, meeting/exceeding service levels, and resolving delivery queries to customer satisfaction Execute with Planning and Production departments Handle customer complaints and execute effective collections Liaise Liaise with sales to meet and exceed service levels People Management: Foster people efficiencies and
branch, ensuring efficient operations and excellent service delivery. Stock Control Maintain accurate stock deliveries, meeting/exceeding service levels, and resolving delivery queries to customer satisfaction Execute with Planning and Production departments Handle customer complaints and execute effective collections Liaise Liaise with sales to meet and exceed service levels People Management: Foster people efficiencies and
identify customer needs, recommend products, and foster long-term client relationships. Manage customer experience addressing and resolving concerns. Understand customer needs and requirements, fostering positive relationships solutions based on customer requirements and future growth strategies. Collaborate with customers to provide auditoriums and customer sites. Develop sales strategies per OEM offering, targeting prospective customers and specific skills with a commitment to promptly resolving customer concerns. Financial acumen to manage sales processes
identify customer needs, recommend products, and foster long-term client relationships. Manage customer experience addressing and resolving concerns. Understand customer needs and requirements, fostering positive relationships solutions based on customer requirements and future growth strategies. Collaborate with customers to provide auditoriums and customer sites. Develop sales strategies per OEM offering, targeting prospective customers and specific skills with a commitment to promptly resolving customer concerns. Financial acumen to manage sales processes
analytical skills, negotiation abilities, and customer service experience.