ROLE AND RESPONSIBILITIES Operational • Ensure that all Standard Operating Procedures are known, understood use of the various systems in the business • Keep all filing and administration up to date • Monitor the requirements and communicated to relevant parties • Ensure all freight is correctly processed • Rectify any discrepancies awareness of operational difficulties and advise all parties accordingly • Ensure quality reports conform there are any delivery delays • Handle and document all queries and customer complaints • Monitor and compile
ROLE AND RESPONSIBILITIES Operational • Ensure that all Standard Operating Procedures are known, understood use of the various systems in the business • Keep all filing and administration up to date • Monitor the requirements and communicated to relevant parties • Ensure all freight is correctly processed • Rectify any discrepancies awareness of operational difficulties and advise all parties accordingly • Ensure quality reports conform there are any delivery delays • Handle and document all queries and customer complaints • Monitor and compile