follow up on service levels • Liaise with various departments • Ensure KPI's are of the correct criteria • internally and externally • Liaise with the outbound department to source sufficient resources Staff Management: communication skills • Planning skills KNOWLEDGE • Working knowledge of In-house procedures and practices
follow up on service levels • Liaise with various departments • Ensure KPI's are of the correct criteria • internally and externally • Liaise with the outbound department to source sufficient resources Staff Management: communication skills • Planning skills KNOWLEDGE • Working knowledge of In-house procedures and practices