Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) by successful customer-facing agents to deliver the best service in the insurance industry • Manages people related absence and attrition within the team to ensure service level contributions are met/exceeded • Manages written correspondence • Ensure efficiency of service productivity and performance in the contact centre own competencies • Deliver exceptional customer service that exceeds customers' expectations through proactive
in Santam Broker Solutions: Operations – Shared Services Team for a Business Intelligence Analyst . The Operations – Shared Services team is a unit that delivers data and analytical services within the Santam Description: You will be reporting into the Head: Shared Services and responsible for end-to-end tasks within the Advance Excel. 3-5 years' of experience in Financial Services with experience in underwriting and analysis (Short
Santam's Non-Motor Claims Service department has a position available for a Salvage Case Management Agent: the follow-ups on non-motor salvage by Salvage service providers. Ensures that salvage is sold as per Excel ClaimCenter & BPM COMPETENCIES Client Service Orientation Analytical Thinking Informational Seeking
Santam's Non-Motor Claims Service department has a position available for a Salvage Case Management Agent: the follow-ups on non-motor salvage by Salvage service providers. Ensures that salvage is sold as per Excel ClaimCenter & BPM COMPETENCIES Client Service Orientation Analytical Thinking Informational Seeking
the present lack of skills within the financial services sector. A qualification, coupled with the FSCA
the present lack of skills within the financial services sector. A qualification, coupled with the FSCA
the present lack of skills within the financial services sector. A qualification, coupled with the FSCA
the present lack of skills within the financial services sector. A qualification, coupled with the FSCA
the present lack of skills within the financial services sector. A qualification, coupled with the FSCA
the present lack of skills within the financial services sector. A qualification, coupled with the FSCA