client requirements. Testing : • Release note of all changes, new functions and bugs compiled. • Request Request ticket updated according to status. • All relevant code for specific patch/release/hot fix in respective interpreted. • Possible solutions proposed. Operations : • All requests logged and assigned via RT acted on and opportunities. • Fellow colleagues considered in all aspects. • Constant monitoring of client infrastructure whereabouts at all times. • Start, finish and lunchtimes strictly adhered to. • Good timekeeping for all meetings
possible improvement or risk Testing: • Release note of all changes, new functions and bugs compiled • Request Request ticket updated according to status • All relevant code for specific patch/release/hot fix in respective interpreted • Possible solutions proposed Operations: • All requests logged and assigned via RT acted on and business impact and other composite relationships • All requests logged and assigned via RT acted on and Ensure project is delivered as per SLA • Encourage all participants to take an active role in the project