Customer Service Mon Fri Jobs in Cape Town
- Cape Town Region (35)
- Green Point (2)
- Claremont (1)
- Milnerton (1)
- Woodstock (1)
- IT / Computing / Software (35)
- Engineering (3)
- Accounting / Finance (1)
- Sales (1)
Datafin It Recruitment
- Permanent
Service Desk Supervisor Cape Town
Datafin It Recruitment
Cape Town Region
problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist appropriately to internal and external customers. Train, coach and mentor Service Desk staff including career development support. Interact with internal and external customers. Provide data and reporting of trends to the team improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations
share this job on whatsappService Delivery Manager Cape Town
Datafin It RecruitmentCape Town Region
A dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager to co-ordination and delivery of operational support to the customer and is seen as an extension of the client's IT strive to improve and strengthen the customer's perception of service quality, through dedicated support 5 years solid IT Service Delivery Management work experience & 2 years' Service Management and Project (Foundation) and have experience with Continuous Service Improvement, Resource and Capacity Management,
Network Engineer Cape Town
Datafin It RecruitmentCape Town Region
repeat business. ENVIRONMENT: A dynamic Internet Service & Network Specialist seeks the technical expertise maintenance of customer ICT networks as part of IT Managed Services offerings provided to customers. Support experience delivering Network Security Services in a customer environment. DUTIES: Implementation, maintenance clients and client end-users in support of the Service Delivery Manager and Network Security Technical escalated incidents, problems, and queries. Maintain service and quality levels according to of the company
1st Line Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
Internet Service & Network Specialist. You will provide a single point of contact for customers to obtain support, be this via a customer dedicated Service Desk or the Shared Service Desks. The ideal candidate respond to and resolve / fulfil all incidents and service requests logged or managed through 2nd and 3rd communication with other parties. Regularly update all customers with progress-information and estimated times adverse situations. Be alerted to deteriorating customer-service within the environment and intervene directly
Network Engineer Cape Town
Datafin It RecruitmentCape Town Region
business. ENVIRONMENT: ENSURE the maintenance of customer ICT networks while contributing to high-level join the Cape Town division of a dynamic Internet Service & Network Specialist. Support functions will experience delivering Network Security Services in a customer environment with strong communication skills clients and client end-users in support of the Service Delivery Manager and Network Security Technical escalated incidents, problems, and queries. Maintain service and quality levels according to of the company
Server Engineer Cape Town
Datafin It RecruitmentCape Town Region
integrity, and efficient operation of the in-house or customers information systems that support core organizational functions of the Cape Town division a dynamic Internet Service & Network Specialist. This is achieved by monitoring applications, software, and operating systems for customers. Gauge the effectiveness and efficiency of existing system configuration, mapping, processes, and service records. Ensure compatibility and interoperability contractors to secure system-related products and services. Perform routine system monitoring, verifying
Business Analyst Cape Town
Datafin It RecruitmentCape Town Region
international startup consultancy specializing in custom implementations of their Platform software for supporting the design and technical development of customized solutions, focusing on understanding client needs teams, including Customer Service and Technical Development, to enhance overall customer satisfaction. Occasional handling customer queries and minor requests, and drafting Statements of Work for SLA customers. DUTIES: successful delivery of their solutions according to customer needs and objectives Prepare SLA or other reports
Technical Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
ENVIRONMENT: Our client is a thriving Managed Service Provider company dedicated to achieving excellence in the UK, SA, Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement implement various IT solutions and services. (SA) Troubleshoot and fix various IT hardware related issues they do, improve customers IT systems, and find smarter ways to deliver excellent service. Maximize and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Get
Ux Ui Designer Cape Town
Datafin It RecruitmentCape Town Region
future of their product experience from mapping out customer journeys to producing final design assets. DUTIES: breathes UX. Designing user interfaces for both customer facing and internal features. Using design research improve the user experience of their customer portal. Ensure self-service features are a breeze to use. Implement environment to create new digital products and services. Desired Skills Experience working with B2B or
Support Engineer Cape Town
Datafin It RecruitmentCape Town Region
join the Cape Town team of a dynamic Internet Service & Network Specialist. You need to be proficient configurations. Travel will be required between customer's sites and providing support to other areas of 12, a suitable IT Degree/Diploma, relevant HP service qualifications and 3 years industry work experience cards, capturing of travel and other reports. Servicing multi-functional printing devices through both both phone and hands-on support. Maintain service qualifications and achieve all KPIs. Provide remote support
Share on Facebook
Share on Twitter
Share on Linkedin