Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is (application support). Good understanding of call centre environments and equipment. Good understanding
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
learn). Ability to work shifts according to a schedule. Needs to work shifts on a rotating basis. Own
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint
Business Connectivity and Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level
investigate error messages. Be prepared to work shifts on a rotational basis. Be prepared to work after
support queue that consists largely of end-user fault calls. Identify and ensure technology assets are documented