looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely very technical, and you will have many opportunities to get involved in not just technical support, but DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia in complex projects for customers. Assist with technical presales, design, and project planning. REQUIREMENTS:
ENVIRONMENT: THE technical expertise of an IT Support Technician with 12 years' SME Support experience is Dell & Veeam. DUTIES: Provide General Desktop Support. Fast and effective problem resolution. Monitor robustness and efficiency. Diagnose and resolve technical issues. Investigation and implementing automated Exchange Server mailbox maintenance. Monitor support queue that consists largely of end-user fault calls to evaluate controls and adhere to controlled technical development lifecycle and ITSM processes. Setup
customer-centric & solutions-driven Software Support Technician is sought by an innovative Software will be expected to support the customer base with any application based technical difficulties as well experience in a similar role including 1st Line Support, Customer Service, Call Centre experience, basic Assist customers with technical software related queries / problems in first line support environment. Manage related certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket
Asset Management firm seeks the expertise of a Technical Business Analyst to join the Centralised Services data integration, process automation, and product support, along with a relevant degree and at least 6-8 Take ownership of the delivery, stability and support objectives for the Centralised Services products to ensure high quality deliverables. Build or support system integration between inhouse systems and ensure suitable cross-skilling in the team Provide support during high care and after a change has gone live
Connectivity Solutions seeks an ambitious and technically skilled Network Engineer to join its team where expected to travel to clients and provide exceptional support. Your role will also entail managing Data, VoIP site is minimized and provide Pre- and Post-sale Support. You will be required to be N Certified and the Networking, Wireless Point-to-Point, Windows Server Support, FortiGate, Sophos, and you must have your own yearly security report. Provide Pre- and Post-Sale Support – Understand need and requirement of the customer
Developers, providing guidance, mentorship, and support to ensure the successful delivery of projects. to production environments. Provide technical leadership and support to the Development team, fostering ability to effectively communicate technical concepts to non-technical stakeholders. Strong problem-solving
value to the business by recommending appropriate technical solutions to business problems as your expertise analysis, design development and integration of technical solutions that are efficient, reliable and cost-effective also have exposure to System Architecture & Technical Design; experience working with complex teams/environment DUTIES: Incidents and Queries – Provide Level 2 support on internal systems and external integration incidents the 1- year IT plan. Work with colleagues as a ‘technical thinking partner'/ peer mentor. Prioritization
A dynamic Financial Services Group seeks your technical expertise to be its next Cybersecurity Specialist Degree/Diploma with 10 years' work experience in a technical hands-on administrative or engineering role responsible Competencies - Creating specifications and conducting technical and operational reviews. Implementing and engineering security solutions such as IAM and DLP. Providing support and guidance to entities for installing and operating controls. Leading working groups. Creating user, technical, and operational documentation. REQUIREMENTS:
testing, security management, and second-line support. Requirements include a National Diploma in Information builds/upgrades/updates/moves and changes. Infrastructure Support including troubleshooting and incident resolution Architecture diagrams, maintenance schedules, support documentation and version control registers. IT configuration to agreed standards, and general IT support for users. PROBLEM Management to proactively identify minimize the impact on services. 24 x 7 x 365 support of their Infrastructure. REQUIREMENTS: Qualifications
A dynamic Fund Management Firm seeks a strong technical Systems Engineer with VMware & Azure to be implement system upgrades and migrations. Provide technical support for system-related issues to internal stakeholders