ENVIRONMENT: THE technical expertise of an IT Support Technician with 12 years' SME Support experience is sought
unauthorised access. Ensure cloud security by carefully managing access and permissions. Implement Endpoint strategies to stay up-to-date and protect against emerging threats. Competencies - Creating specifications
the latest industry trends, best practices, and emerging technologies, and proactively introduce new tools
resolution of CRM-related issues. Stay updated with emerging CRM technologies and industry best practices to
machinery manuals. Collaborate with multiple Technicians, Engineers and other members for the purpose
action, and treating everyone with courtesy and care. Provide 1st line user support to customers for
maximum up-time. IT Security Management – Develop emergency, recovery, and contingency plan. Perform data