cutting-edge technology to serve an enthusiastic customer base. They are currently in search of a First Engineer to play a pivotal role in aiding their customers with their product support inquiries, encompassing management. Applicants should possess exceptional customer service skills and practical experience in configuring these are always adhered to. Provide excellent customer service by developing and maintaining a habit of delivering courtesy and care. Provide 1st line user support to customers for tickets logged and assigned on their CRM Ticketing
ENVIRONMENT: Our client is a thriving Managed Service Provider company dedicated to achieving excellence in the UK, SA, Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement implement various IT solutions and services. (SA) Troubleshoot and fix various IT hardware related issues they do, improve customers IT systems, and find smarter ways to deliver excellent service. Maximize and network topology/diagrams. Provide excellent service to all customers and be willing to go the extra mile. Get
join its Professional Technical Services team who will engage with customers, gather requirements and design in product capability, designing solutions to customer requirements, and coordinating all aspects of defined project procedures. This includes managing customer communication and coordinating activities with transitions during project implementations. Perform customization and configuration tasks to tailor solutions
leading firm in digital solutions and technology services, partnering with global organizations across diverse years of experience in developing and deploying custom merchandising systems, SAP IS Retail Merchandising in partnership with internal Project teams and service lines. Responsible for sharing industry best practices functional queries and requests from team members and customers. Should be able to leverage visual aids like Microsoft
retrieval methods. Ability to liaise with the customer to understand requirements on projects. Able to as part of a team. Committed to excellent customer service. Structured and strong planning capabilities
retrieval methods. Ability to liaise with the customer to define specifications on projects. Ability as part of a team. Committed to excellent customer service. Structured and strong planning capabilities
are noted with suppliers. Reconfirm all travel services for all clients due to travel. Assist with loading calm and professional under pressure. Driven customer service skills. Capable of self-management & self-actualization
Support – Understand need and requirement of the customer, clarify all his/her questions enabling them to executives. Provide presentations to prosfpective customers using knowledge of industry trends. Configuration feedback and reports – Report problems to customer service center and monitor corrective actions. Provide with regard to problem solving, quality of data, customer needs, network planning, environmental problems
the domain of IT architecture, execution & customer support seeks an experienced Claris FileMaker Your core role will be to develop and maintain custom solutions using Claris FileMaker and contributing understanding of database design, scripting, and custom layouts and experience with FileMaker Server and FileMaker Go. DUTIES: Design, develop, and implement custom database solutions using Claris FileMaker – Create understanding of database design, scripting, and custom layouts. Experience with FileMaker Server and FileMaker
comprehensive IT solutions to provide IT support to a customer base across South Africa and parts of the United balancing to daily banking. Customer invoicing. Liaise with retailers and customers to resolve queries and