of operational support to the customer and is seen as an extension of the client's IT Operations team Improvement, Resource and Capacity Management, Operations Management and Escalation Management and Resolution service in SLAs. Negotiate and agree on OLAs (Operational Level Agreements) and, in some cases, other SLAs Improvement. Resource and Capacity Management. Operations Management. Escalation Management and Resolution
will be responsible for overseeing financial operations, utilizing Sage Evolution accounting software DUTIES: Financial Management: Oversee all financial operations, including budgeting, forecasting, and financial regulations and standards. Accounting and Tax Operations: Manage and maintain the company's accounting
Perform regular backups and disaster recovery operations. Keep current with the latest technologies and US-based IT professionals to ensure the smooth operation of the organization's IT systems. REQUIREMENTS:
company requirement for the financial and business operational workflow Previous experience in a similar position
vendor relationships as it depends on daily operational needs. PO review and approval. Review survey
simple applications and complex information or operating systems. You will also be expected to interpret
structures, queries, and procedures to support CRM operations. Integrate CRM systems with external applications
business is repeat business. ENVIRONMENT: Our client operates a youth wellness clinic and an innovative learning
seamless 1 st and 2 nd Line Support, ensuring operational stability and increasing efficiency to Business
systems. DUTIES: Remain updated with Standard Operating Procedures and ensure that these are always adhered