skills are sought to fill the role of an IT Desktop Support Technician for a dynamic Investment & Management Firm in Stellenbosch. You will provide Desktop Support for dealing with day-to-day tickets and call outs outs, collect and deliver stock and services in town while tracking assets and logging required information repair, configure and troubleshoot. Provide remote support via phone and remote connection. Escalate unresolved
with strong customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will will entail providing support for fibre to the home including Omni-channel Support via WhatsApp, email pressured environment, possess excellent customer service ability being able to handle customers well and
employee healthcare is currently in search of a Field Support Engineer. The role involves the installation and architecture planning and maintenance On-going field services: Travel to site - estimated at 20-30 trips per times be up to 4 weeks). Working closely with the Support Technicians based in Johannesburg & Cape Town
technical expertise of an IT Support Technician with 12 years' SME Support experience is sought by a cutting-edge Dell & Veeam. DUTIES: Provide General Desktop Support. Fast and effective problem resolution. Monitor implementing automated processes. Identify system/service bottlenecks and/or single-points-of-failure and Exchange Server mailbox maintenance. Monitor support queue that consists largely of end-user fault calls health of the system. Troubleshoot SQL Server service outages as they occur. Deploy database change scripts:
customer-centric & solutions-driven Software Support Technician is sought by an innovative Software to the Courier sector. You will be expected to support the customer base with any application based technical in a similar role including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS SQL/relational databases, knowledge of Terminal Services/RDP environments and experience with a ticket software related queries / problems in first line support environment. Manage customer databases, check for
ENVIRONMENT: Our client is a thriving Managed Service Provider company dedicated to achieving excellence looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the configure and implement various IT solutions and services. (SA) Troubleshoot and fix various IT hardware
Line Support Engineer to play a pivotal role in aiding their customers with their product support inquiries exceptional customer service skills and practical experience in configuring and supporting CRM systems. DUTIES: always adhered to. Provide excellent customer service by developing and maintaining a habit of delivering with courtesy and care. Provide 1st line user support to customers for tickets logged and assigned on provide world-class service to fulfil this role. Provide 1st line product support both during and after
using languages including HTML, CSS, JavaScript, Liquid, PHP, etc. Debugging and improving of code Write advantageous Skills: CSS HTML JavaScript Power Fx Liquid PHP SQL ATTRIBUTES: Be able to work with limited
systems, implementing technology solutions to support business objectives, and managing IT projects. roles, preferably in the Trading or Financial Services industry & managing enterprise systems such DUTIES: IT Infrastructure Management and End User Support – Oversee the design, implementation, and maintenance reliability, and scalability of IT infrastructure to support business operations and compliance requirements vendors and service providers to ensure the effective delivery of IT services and support and end users'
VoIP Support, performing network maintenance and systems upgrades and providing Level 3 Support and troubleshooting VoIP, Documentation, TCP/IP and other network services and tools. DUTIES: Core Network Management. Business Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level 3 Support and troubleshooting Documentation. Experienced in TCP/IP and other network services and tools. While we would really like to respond