service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing support
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership skills must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would really
passionate about security technology, customer satisfaction, and enhancing retail security, we are looking manage inventory, and enhance overall retail security. Your main responsibility will be to promote and clients, emphasizing their benefits in terms of security, inventory management, and customer experience team when necessary. REQUIREMENTS: Training and Education: Train retail staff on using EAS systems effectively experience in sales, preferably within the retail or security industry. Familiarity with EAS technology (RF
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like and APIs, such as contact centres and Asterix. Ensure data integrity, security, and compliance with regulatory
responsible for the performance, integrity and security of databases as your technical expertise is sought Database Security. DUTIES: Establish the needs of users and monitor user access and security. Monitor operational staff to ensure database integrity and security. Commission and install new applications and customize opportunities above and beyond training required by the company. Train other innovators through both formal formal and informal training programs. Internal Operations - Suggest areas for improvement in internal
EIGRP, OSPF and BGP. Ensure maximum up-time. IT Security Management – Develop emergency, recovery, and drive encryption. Ensure server room security. Compile yearly security report. Provide Pre- and Post-Sale and other pre-defined software. Determine user training requirements. Organise or present seminars, work workshops on relevant IT aspects. Conduct post training evaluation. Provide IT business advice. Provide and expand knowledge – Formal training. Informal training. Self-training. REQUIREMENTS: N Certification
storage, and Telecommunications systems. Ensure the security, reliability, and scalability of IT infrastructure operational resilience. IT Security and Compliance – Develop and enforce IT security policies, procedures, mitigate Cybersecurity risks. Conduct regular security assessments and audits to identify vulnerabilities regulatory requirements and industry standards. Provide training and awareness programs to educate employees on Cybersecurity best practices and ensure a culture of security awareness. Strategic Planning and Leadership –
will also need experience with Network & Web security, API calls, REST & SOAP, Git, GitHub, Advanced Act as Coach and Mentor to junior staff, provide training to new and junior staff. Resolution of Support Kubernetes Additional Experience – Network security & Web security API calls, REST & SOAP Version controlling
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint data analysis and migration tasks. Conduct user training sessions and provide ongoing support to ensure Management Odoo Functional Knowledge Data Analysis User Training Change Management SQL and Database Understanding
optimization based on data analysis. Data Governance and Security - Ensure compliance with data governance policies policies, data protection regulations, and security protocols. Adhere to data privacy and confidentiality and data visualization tools. Participate in training programs, workshops, and professional development