customer service skills to fill the role of Jnr-Snr Call Centre Support. Your core role will entail providing
cutting-edge ISP in Joburg seeks a highly ambitious Call Centre Manager with strong intuition and leadership Applicants must have 2-3 years prior experience as a Call Centre Manager in an ISP environment. While we would
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is supporting CRM systems. DUTIES: Remain updated with Standard Operating Procedures and ensure that these are 1st line product support both during and after standard working hours according to the published Standby expectations. Assists with the development of standards, and applies these to track, monitor, report, (application support). Good understanding of call centre environments and equipment. Good understanding
in the Tourism industry - specifically in the inbound Safari industry with solid knowledge of African experience in the Tourism industry specifically in the inbound Safari industry. 2 Experience in an Administrative/Sales
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and
Facilitate ISO Merchant Accounts with the Acquiring banks. Perform quality assurance risk checks on new merchants disputes, chargebacks, and communication with the banks. Follow-up with new key Clients and offer additional
Facilitate ISO Merchant Accounts with the Acquiring banks. Perform quality assurance risk checks on new merchants disputes, chargebacks, and communication with the banks. Follow-up with new key Clients and offer additional
the bank, finding exceptions and bringing visibility to drift between expected money in the bank and
experience with Network & Web security, API calls, REST & SOAP, Git, GitHub, Advanced Windows Experience – Network security & Web security API calls, REST & SOAP Version controlling - Git Issue
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint