looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely very technical, and you will have many opportunities to get involved in not just technical support, but DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia in complex projects for customers. Assist with technical presales, design, and project planning. REQUIREMENTS:
ENVIRONMENT: THE technical expertise of an IT Support Technician with 12 years' SME Support experience is Dell & Veeam. DUTIES: Provide General Desktop Support. Fast and effective problem resolution. Monitor robustness and efficiency. Diagnose and resolve technical issues. Investigation and implementing automated Exchange Server mailbox maintenance. Monitor support queue that consists largely of end-user fault calls to evaluate controls and adhere to controlled technical development lifecycle and ITSM processes. Setup
customer-centric & solutions-driven Software Support Technician is sought by an innovative Software will be expected to support the customer base with any application based technical difficulties as well experience in a similar role including 1st Line Support, Customer Service, Call Centre experience, basic Assist customers with technical software related queries / problems in first line support environment. Manage related certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket
success of its projects. You will provide technical guidance and support to the Product team while designing with 8 years PL/SQL or SQL skills with advanced technical knowledge in all areas of the Application Programming development, APPLY NOW DUTIES: Provide technical guidance and support to the Product team. Design high-level from business users and IT teams. First-line of support and/or standby when needed. Regular and professional Prepare specifications and programs of a highly technical or complex nature with no assistance. Assist the
Connectivity Solutions seeks an ambitious and technically skilled Network Engineer to join its team where expected to travel to clients and provide exceptional support. Your role will also entail managing Data, VoIP site is minimized and provide Pre- and Post-sale Support. You will be required to be N Certified and the Networking, Wireless Point-to-Point, Windows Server Support, FortiGate, Sophos, and you must have your own yearly security report. Provide Pre- and Post-Sale Support – Understand need and requirement of the customer
Developers, providing guidance, mentorship, and support to ensure the successful delivery of projects. to production environments. Provide technical leadership and support to the Development team, fostering ability to effectively communicate technical concepts to non-technical stakeholders. Strong problem-solving
value to the business by recommending appropriate technical solutions to business problems as your expertise analysis, design development and integration of technical solutions that are efficient, reliable and cost-effective also have exposure to System Architecture & Technical Design; experience working with complex teams/environment DUTIES: Incidents and Queries – Provide Level 2 support on internal systems and external integration incidents the 1- year IT plan. Work with colleagues as a ‘technical thinking partner'/ peer mentor. Prioritization
cutting-edge Networking Solutions seeks a strong technical Junior Network Specialist who excels at solving VoIP Support, performing network maintenance and systems upgrades and providing Level 3 Support and troubleshooting Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level 3 Support and troubleshooting
conferences to network and promote their products. Technical Support: Assist clients during the installation and EAS systems. Troubleshoot technical issues and coordinate with their support team when necessary. REQUIREMENTS:
experience with PL/SQL or SQL and have solid technical knowledge in all areas of the Application Programming quality. End-to-end delivery of the SDLC. Be a support to the Product team. Help with day-to-day queries business users and internal teams. First-line of support and/or standby when needed. Regular and professional 4 Years' experience in PL/SQL or SQL. Require technical knowledge in all areas of the Application Programming