Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is cutting-edge technology to serve an enthusiastic customer base. They are currently in search of a First Engineer to play a pivotal role in aiding their customers with their product support inquiries, encompassing management. Applicants should possess exceptional customer service skills and practical experience in configuring these are always adhered to. Provide excellent customer service by developing and maintaining a habit of delivering
business. ENVIRONMENT: A top cloud CRM and Contact Centre solutions company in Southern Africa would like them into technical specifications. Build and customize CRM functionalities, ensuring alignment with business external applications and APIs, such as contact centres and Asterix. Ensure data integrity, security, and years). Understanding of Odoo Apps and their customization (3-4 years). Exposure to contact center solutions
ENVIRONMENT: A leading provider of cloud CRM and Contact Centre solutions in Southern Africa is seeking to appoint join its Professional Technical Services team who will engage with customers, gather requirements and design in product capability, designing solutions to customer requirements, and coordinating all aspects of defined project procedures. This includes managing customer communication and coordinating activities with transitions during project implementations. Perform customization and configuration tasks to tailor solutions
VoIP, Documentation, TCP/IP and other network services and tools. DUTIES: Core Network Management. Business Business Connectivity and Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level Documentation. Experienced in TCP/IP and other network services and tools. While we would really like to respond
retrieval methods. Ability to liaise with the customer to understand requirements on projects. Able to as part of a team. Committed to excellent customer service. Structured and strong planning capabilities
retrieval methods. Ability to liaise with the customer to define specifications on projects. Ability as part of a team. Committed to excellent customer service. Structured and strong planning capabilities
and existing software applications. Engage with customers and end-users to gather requirements, provide as part of a team. Committed to excellent customer service. Delivering the highest possible quality of
repeat business. ENVIRONMENT: A dynamic Financial Services Group seeks the strong business acumen as a Senior Business Analysis – preferably in the Financial Services or Retail industry - and have Software Development vendors). Continually seek opportunities to increase customer satisfaction and identify opportunities for business Agile environment. Experience in the Financial Services or Retail industry. Advantageous – Product knowledge
Business Analyst sought by a dynamic Financial Services Group. You will be expected to negotiate and agree vendors). Continually seek opportunities to increase customer satisfaction and identify opportunities for business Business Analysis. Experience in the Financial Services industry. Product knowledge of retail store cards
you are passionate about security technology, customer satisfaction, and enhancing retail security, we in terms of security, inventory management, and customer experience. Collaborate with the sales team to