technical expertise of an IT Support Technician with 12 years' SME Support experience is sought by a cutting-edge Dell & Veeam. DUTIES: Provide General Desktop Support. Fast and effective problem resolution. Monitor Exchange Server mailbox maintenance. Monitor support queue that consists largely of end-user fault calls Install and configure systems and applications in support of daily operations. REQUIREMENTS: Qualifications (CCNA / CCNP). Experience/Skills - 12 Year's SME Support experience. Thorough understanding and appreciation
customer-centric & solutions-driven Software Support Technician is sought by an innovative Software to the Courier sector. You will be expected to support the customer base with any application based technical experience in a similar role including 1st Line Support, Customer Service, Call Centre experience, basic software related queries / problems in first line support environment. Manage customer databases, check for related certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket
looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the Europe, Asia, and the US. Visit customer sites/offices to troubleshoot, configure and implement various Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia
group monthly financial results to Group and the Executive Team is timely, accurate, and relevant. Improve regulatory requirements. Preparation of underlying supporting schedules for tax returns (VAT, PAYG, PAYE, Income agreement files and sensitive Company documents. Support Company Directors to ensure compliance with fiduciary Simplification & Projects - Assist Financial Manager to support business units to drive simplification, process rolling out of best practices to the company. Support rolling out new policies, training and documentation
expected to travel to clients and provide exceptional support. Your role will also entail managing Data, VoIP site is minimized and provide Pre- and Post-sale Support. You will be required to be N Certified and the Networking, Wireless Point-to-Point, Windows Server Support, FortiGate, Sophos, and you must have your own yearly security report. Provide Pre- and Post-Sale Support – Understand need and requirement of the customer (RFI). Work alongside Account Managers and Sales executives. Provide presentations to prosfpective customers
testing, security management, and second-line support. Requirements include a National Diploma in Information testing, and execution of new builds/upgrades/updates/moves and changes. Infrastructure Support including Control, including planning, submission, and execution of all changes agreed to as per published Change Architecture diagrams, maintenance schedules, support documentation and version control registers. IT configuration to agreed standards, and general IT support for users. PROBLEM Management to proactively identify
processes. This position based in Cape Town, IN OFFICE for up to 4 days per week. DUTIES: Change Management integrated change strategy and plan. Develop and execute the communications plan. Ensure that a learning Agent network, on-board Change Agents as required. Execute on the change strategy and plans. Measure the effectiveness stakeholders execute on their roles in the change plan. Ensure that post-go live support is available track record, backed up by a Certification in support of your role. A candidate with broad SAP knowledge
relationships with clients by providing ongoing support and ensuring customer satisfaction. Act as a trusted achieve their business objectives. Develop and execute a strategic sales plan to achieve and exceed revenue including marketing, product development, and customer support, to ensure a seamless client experience. Provide
relationships with clients by providing ongoing support and ensuring customer satisfaction. Act as a trusted achieve their business objectives. Develop and execute a strategic sales plan to achieve and exceed revenue including marketing, product development, and customer support, to ensure a seamless client experience. Provide
in the domain of IT architecture, execution & customer support. You will play a pivotal role in shaping