problems as the next Service Desk Supervisor sought by a dynamic Internet Service & Network Specialist and external customers. Train, coach and mentor Service Desk staff including career development. Oversee improvement. Work to make Service Desk the single source of truth and service delivery channel for IT. available to the Tech team. Assist with the scoping of Service and Business Level Agreements to set expectations and approval. Review survey feedback to improve services, tools and support experience. REQUIREMENTS: Matric
A dynamic Internet Service & Network Specialist seeks a highly driven Service Delivery Manager to improve and strengthen the customer's perception of service quality, through dedicated support expertise, and 5 years solid IT Service Delivery Management work experience & 2 years' Service Management and Project (Foundation) and have experience with Continuous Service Improvement, Resource and Capacity Management, maintain a constructive relationship between the service provider and the customer based on understanding
experience including a solid understanding of the South African IFRS for Small and Medium Sized Entities and accordance with the South African IFRS for Small and Medium Sized Entities and the South African Companies Act work experience. Solid understanding of the South African IFRS for Small and Medium Sized Entities. Some
years C# .Net development experience. Must be a South African citizen. Has a valid Driver's License. (Expire Understanding Design principles, patterns and structures. Service Oriented Architecture. While we would really like
and Contact Centre solutions within the Southern African region, is known for its utilization of cutting-edge Applicants should possess exceptional customer service skills and practical experience in configuring always adhered to. Provide excellent customer service by developing and maintaining a habit of delivering company's suite of technologies to provide world-class service to fulfil this role. Provide 1st line product support Standby Roster. Responding to a broad range of service requests for support by providing information to
experience, revenue retention and referrals across the African continent as your expertise as highly ambitious upselling or cross-selling additional products and services. Continuous Improvement: Continuously seek ways through process improvements, additional support services, or customized solutions tailored to specific customer expectations by delivering exceptional service and value. The candidate is capable of effectively
experience, revenue retention and referrals across the African continent as your expertise as highly ambitious upselling or cross-selling additional products and services. Continuous Improvement: Continuously seek ways through process improvements, additional support services, or customized solutions tailored to specific customer expectations by delivering exceptional service and value. The candidate is capable of effectively
fast-growing FinTech company with a footprint on the African continent. The ideal candidate must be conscientious
full-service digital agency based in Reading, UK, The Hague, Netherlands and Stellenbosch, South Africa
fast-growing FinTech company with a footprint on the African continent seeks a highly talented Junior QA &