customer-centric & solutions-driven Software Support Technician is sought by an innovative Software to the Courier sector. You will be expected to support the customer base with any application based technical role including 1st Line Support, Customer Service, Call Centre experience, basic Linux OS commands, SQL/relational software related queries / problems in first line support environment. Manage customer databases, check for related certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket
looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia here https://www.datafin.com/job/3rd-technical-support-engineer/ OR e-mail a Word copy of your CV to Taryndatafin
user manuals to facilitate knowledge sharing and support. Document application configurations and procedures reference and training. Training and Support: Provide training and support to end-users to ensure they can improvement in application deployment, management, and support processes, and implement enhancements to increase Modules) Experience across the full system development life cycle Passion for capacity building and transfer
The ideal candidate will require a background in Life Sciences with a solid understanding of databases debugging of software applications. REQUIREMENTS: A Life Sciences background. Strong understanding of databases
database structures, queries, and procedures to support CRM operations. Integrate CRM systems with external with regulatory requirements. Provide technical support, troubleshooting, and resolution of CRM-related (3-4 years). Exposure to contact center solutions. Basic understanding of Asterix is desirable (1-2 years)
exposure. Advantageous – Basic understanding of networking and IT infrastructure. Basic HTML knowledge. Grav
exposure. Advantageous – Basic understanding of networking and IT infrastructure. Basic HTML knowledge. Grav
code integrity and organization Provide technical support and contribute to project documentation. REQUIREMENTS: Strong understanding of the full mobile development life cycle. Good knowledge of modern HTML/CSS and JavaScript
developed solutions are transitioned into the relevant support teams. Benefits Management - Work with the business comprehensive knowledge of relevant development life cycles. Understands the corporate policy framework
roles in the change plan. Ensure that post-go live support is available. Identify, manage and mitigate Change track record, backed up by a Certification in support of your role. A candidate with broad SAP knowledge comprehensive knowledge of relevant Development life cycles. Understands the corporate policy framework