business. ENVIRONMENT: GUARANTEE an exceptional customer experience, revenue retention and referrals across continent as your expertise as highly ambitious Customer Success Manager (Diligent Boards) is sought to Specialist. You will serve as the primary liaison for customer relationships, engage in proactive account management with other team members to facilitate successful customer onboarding, training, support and ongoing relationships Applicants will require 1-3 years' work experience in Customer Success or Account Management (preferably in a
business. ENVIRONMENT: GUARANTEE an exceptional customer experience, revenue retention and referrals across continent as your expertise as highly ambitious Customer Success Manager is sought to manage a portfolio Specialist. You will serve as the primary liaison for customer relationships, engage in proactive account management with other team members to facilitate successful customer onboarding, training, support and ongoing relationships Applicants will require 1-3 years' work experience in Customer Success or Account Management (preferably in a
comprehending their requirements, delivering customized solutions, and ensuring their contentment. A Facilitate ISO Merchant Accounts with the Acquiring banks. Perform quality assurance risk checks on new merchants disputes, chargebacks, and communication with the banks. Follow-up with new key Clients and offer additional Strong understanding of FinTech products and services. Proficient in CRM software and Microsoft Office
comprehending their requirements, delivering customized solutions, and ensuring their contentment. A Facilitate ISO Merchant Accounts with the Acquiring banks. Perform quality assurance risk checks on new merchants disputes, chargebacks, and communication with the banks. Follow-up with new key Clients and offer additional Strong understanding of FinTech products and services. Proficient in CRM software and Microsoft Office
cutting-edge technology to serve an enthusiastic customer base. They are currently in search of a First Engineer to play a pivotal role in aiding their customers with their product support inquiries, encompassing management. Applicants should possess exceptional customer service skills and practical experience in configuring supporting CRM systems. DUTIES: Remain updated with Standard Operating Procedures and ensure that these are are always adhered to. Provide excellent customer service by developing and maintaining a habit of delivering
the bank, finding exceptions and bringing visibility to drift between expected money in the bank and Build features for 4 user groups, Merchants, Customers, Developers and Internal Operation teams. Work
highly professional individuals with strong customer service skills to fill the role of Jnr-Snr Call Centre environment, possess excellent customer service ability being able to handle customers well and have strong focus
retrieval methods. Ability to liaise with the customer to understand requirements on projects. Able to adhere to standards and to work as part of a team. Committed to excellent customer service. Structured
retrieval methods. Ability to liaise with the customer to define specifications on projects. Ability adhere to standards and to work as part of a team. Committed to excellent customer service. Structured
and existing software applications. Engage with customers and end-users to gather requirements, provide Ability to follow instructions and adhere to standards. Can work effectively both independently and as as part of a team. Committed to excellent customer service. Delivering the highest possible quality of